The second-hand marketplace Members Voice Anger Regarding Size Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has revised its size classifications for women's and children's garments failing to inform all shoppers about the modification.
Digital Channels Response
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification versus the original listing because of the remapping.
Vinted explained the revised method more closely matches comparable marketplaces.
The platform has recommended to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Size Classification Updates
Earlier, the sizing featured one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but now shows as UK 16-18.
Shopper Accounts
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
Charlotte Lunn, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Marketplace Information
The app has more than 100 million members, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, Vinted reversed a change regarding delivery choices after backlash from users.
